AI in human resources: Making decisions easier for HR teams

Artificial intelligence is paving way for innovation in human resources. From talent acquisition to learning and training and beyond, AI has the potential to make things easier for human resources professionals. It will allow them to focus on more important tasks that require human discretion.

For all those who want to excel in an HR career, understanding the influence of AI in human resources will be a key differentiator. 

Talent Acquisition 

Talent acquisition is the major area where AI plays the most significant role due to its inherently routine tasks. Using AI, hiring time can be reduced significantly. AI can screen resumes, zero in on potential candidates, assess their skills, and schedule interviews. While HR professionals can spend their time on more productive tasks like sourcing, employee management, and more. 

Further, chatbots (or conversational AI) can communicate with potential candidates and match them to their profiles against the requirements. The AI will narrow down the list to only those applicants that fit the job description, schedule interviews with those candidates, and hire the top applicants.

In brief, AI will save the time and effort of the HR team and allow them to focus their energy on other tasks.

Onboarding

Employee onboarding is a major task for a human resources team. After extending the offer letter, AI can introduce the new employee to company policies, get them acquainted with their job role, and introduce the employee to leaders. 

Employee onboarding is crucial as it can increase employee attrition rates. According to Click Onboarding, the chances of an employee staying with a company are higher, if they experience superior onboarding. 

AI can customize the onboarding process as per the needs of the individual employee: 

  1. Explaining job profile, duties, and responsibilities 
  2. Document verification 
  3. Device requests 

Learning and development

Artificial intelligence can also assist in the learning and development of employees. As new technologies enter the market, the demand for new skills is increasing. AI can assess an employee’s skill and recommend videos and learning programs. 

AI can read documents and analyze data and figure out which employee needs training and create customized learning programs.  

Furthermore, employers can use AI with learning platforms to improve employee’s skills. It will devise custom training programs based on the individual need of the employee and the requirements of the company. Learning platforms will adapt their pace and delivery according to the convenience of the employee.  

AI also plays a significant part in career planning. Algorithms can chart out the career path of employees based on their training plan. Managers can use this result to turn their team into a more cohesive workforce. For learning and development managers, understanding applications of AI in L&D programs is crucial to excelling in their HR career.  

Administrative tasks 

Human resources is rife with mundane and administrative tasks. AI-powered chatbots and software can automate repetitive tasks. AI can play in role in employee management, analysis of company policies, payroll management, and more. It will help in HR’s decision making and can relieve the staff of relaying company-related information to employees, providing them an overall view of the organization. 

Leadership 

The major benefit of AI is to increase employee productivity. It can also help leaders improve their decision-making skills and excel in their work.AI-powered systems will ask the leader’s team members and analyze their remarks to build a custom coaching module for leaders.  

AI-powered dashboards will allow leaders to compare their management against their peers, giving them points to think about their strategy and build more effective methods to improve their leadership. 

 Wrapping up! 

Artificial intelligence is revolutionary. Under its influence, human resources is set to become more automated. All functions of human resources will utilize AI in some form or the other. The use of artificial intelligence will make human resources processes more efficient and allow more time to professionals to more cognitively –demanding tasks.

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